Is there a minimum order?
Yes, we do have 20-piece minimum order. Please contact us for more information and unique situations.

How long will it take to receive my order?
We allow 13 business days for production after you have approved sample. Your order will ship on the next business day. Delivery time varies depending on your location.

Need your order within a week?
No problem, rush services are available. We will do whatever it takes to ensure timely delivery of your garments. Call today!

Why do more colors cost more?
The way screen printing works we have to set a screen up for every color in every print. The more screens the higher the set up costs. It also takes longer to print 4 colors as we need to make 4 separate print passes on each tee.

What is the maximum amount of colors you can print?
We can print up to 9 spot colors and of course full process color.

Can you match Pantone colors for screen printing?
PMS colors are designed for paper ink to be placed on white stock. You may indicate what Pantone color you would like and make one of two choices:
• Choose a stock t-shirt ink color that is close to the Pantone color.
• Pay extra for a Pantone color match, but understand it cannot be guaranteed to be exact on a textile, especially if it is not screen printed on white.

What file type do you need for the artwork?
For the majority of “spot color” work we require a vector image file created in a program like Adobe Illustrator, Macromedia Freehand or Corel Draw. They will have file extensions such as .AI, .EPS, .CDR. If at all possible, we request that the art files be in Illustrator CS or higher. Please make sure that all fonts are converted to paths.

Note that not all files that have these file extensions are necessarily vector image files. For example you can save a bitmap file as nearly all these file types. The file has to be created from scratch in the programs above.

What is the difference between a bitmap and a vector file?
Bitmaps (also called “raster”) are made up of pixels, while vector images are composed of mathematical formulas that consist of curves and points. As such, they can be resized at will without losing quality. Making a bitmap larger makes the pixels larger too and the result can be blurry and jagged. Photos are bitmap images, and so are file formats like bmp, jpg, and psd.

Vector images have crisp lines and can be resized as big as a house without losing any image quality. Vector images are created in programs like Adobe Illustrator, Macromedia Freehand and Corel Draw.

What if I can’t get a vector image file?
We can design you screen print art or re-draw your bitmap image for you for FREE.

Why do you require vector images?

Vector images are made out of lines and shapes. This helps us when we need to separate colors. Each shape that has the same color is separated from the image. This can’t effectively be done with a bitmap image when printing with spot colors.

One time when it is ok to use bitmap images is when you want a full color print using process CMYK colors. But they will need to be at least 300dpi and already at print size.

Can I supply my own tees or apparel?
Yes you can supply your own tees or apparel. But often times it is a lot more cost effective for us to supply them for you. You save on postage to us and because we have great relationships with our suppliers we are able to provide you with low wholesale pricing. We can also supply you with a huge range of styles…whatever you want we can do our best to source it for you.

Can I get a catalog?
Yes! Right now you can view many of our apparel catalogs by sending us an email!  We carry a large variety of products from a number of vendors who can find almost anything you need. We will be happy to search for your special request.